Phone screen features for 8851 Cisco VOIP phone. To check which phone model you have, press Applications and select Phone information. The Model Number field shows your phone model.
The phone screen shows information about your phone such as directory number, active call and line status, softkeys, speed dials, placed calls, and phone menu listings. The screen is made up of three sections: the header row, the middle section, and the footer row.
If you have missed calls, the missed call icon, and a counter showing the number of missed calls, display on your phone desktop. If you receive a voicemail, the missed call icon changes to the voicemail icon and voicemail counter until you listen to your messages.
In addition, if you have more than one call on a line, either the held icon or the off hook icon change to show the number of calls.