This document outlines the process of downloading your personal digital certificate through the UW Digital ID Digital certificate application.
If you received an email from Comodo Certificate Manager <firstname.lastname@example.org> with a download link, you MUST follow the instructions located here: UW Digital ID (Personal Certificate) - Downloading My Digital Certificate through Comodo
Your certificate cannot be downloaded from the UW Digital ID certificate application. If you need your certificate reissued, please contact UW Digital ID Administration at email@example.com
Most personal digital certificates will be available for download on the UW Digital ID certificate application. You can follow these instructions at any time to download your certificate from the certificate application.
Please note that if your certificate was issued by Comodo directly, you should have received a different email to download your certificate. Please follow the instructions in the above section marked Comodo Certificate Manager Issued Certificates.
Navigate to the certificate application, located at https://certs.uwdigitalid.wisconsin.edu/.
Find the certificate you wish to download and click Download.
Your certificate must be in Processed or Ready status to be able to download your certificate. If it is in Retrieved status you will need to submit a new request.
When prompted, create a password to protect your certificate. This password will be required to install your certificate on your devices.
Click Download. Your certificate will begin downloading. Please follow the instructions below to install your certificate.