Chat with an Agent!

No account information (This includes: NetID information and Campus ID) may be collected or given out via LiveChat.

Click the red speech bubble icon in the lower-right corner of the screen to chat!

For login-related issues, please see the following resources:

• NetID - Login Problems
• NetID - Modifying your Account
• MFA-Duo - Request a Temporary Passcode

If you have problems initiating a LiveChat session, or need further assistance with your NetID, password, or other account information, please call the DoIT Help Desk at +1-608-264-4357 (264-HELP)

LiveChat Features

LiveChat provides the following features:

• Compatible with many popular web browsers
• Convenient access to Help Desk technologists without using a phone
• Same great help you've come to expect from the DoIT Help Desk

LiveChat has been tested and is known to work with the following web browsers/OS's:

• Internet Explorer 11.x (Windows 10, Windows 8, and Windows 7)
• Firefox 52.x and newer
• Chrome 40.x versions and newer
• Safari (Mac OSX 10.8.x and newer)