Individual images/attachments for each KB doc need to be smaller than 125MB. While multiple 125MB images can be attached to a single document, each individual attachment must be smaller than 125MB. Upon occasion, a KB author needs to upload an image/file that exceeds our limits. This document will guide UW-Madison authors on how to store their very large files on UW Box.
For larger files, we would recommend uploading those to a separate file hosting service:
UW Box is a service for which we have an enterprise agreement for UW-Madison.
Once you have the files in Box:
Note: When end users click on this link in your Live Site(s), they will be prompted to download the file.
In case you haven’t used Box before, you can find information on getting started with your UW-Madison Box account here: https://kb.wisc.edu/box/33229
Once you have the files uploaded to your Box account, you can find instructions on getting the direct link for the files here: