Enter your NetID, and date of birth. If you have been issued a Wiscard (UW Madison photo ID), you must enter the Wiscard number and issue code, otherwise click I don't have a Wiscard.
Note: If you don't remember your NetID, click "I don't know my NetID." If you have confirmed a non @wisc.edu (ex: gmail or hotmail) recovery email address, you can enter it here and click "Email My NetID" to have your NetID emailed to you.
Enter the answers to your security questions, then click Next. Your answers are not case sensitive.
Note: If you have already confirmed your recovery email address, you will only be asked one security question.
If you have previously entered a recovery email address, it will be displayed here. Otherwise, enter a non @wisc.edu address and click Send Verification Email.
You should receive the email at your recovery address within a few minutes. The password reset link is valid for 2 hours after the email has been sent. Click the link in the email to be taken back to the Account Recovery tool.