Office 365 (Thunderbird) - Tags/Categories

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

Categories in Thunderbird are called Tags. Tags are one way to organize and prioritize emails. You can use default tags or you can create your own.

Important: Tags created within Thunderbird will not be synced to your Office 365 account. These tags will only be available within Thunderbird.

Add a tag to an email
  1. Open Thunderbird
  2. Right click on the email you want to tag
  3. Highlight the Tag menu

    Tag sub-menu selection

  4. From the list click on the tag you want to give your email

    Tag listing screen

  5. Your email will now appear the color of the tag in your inbox (or other folder)

Add email tags to inbox view
  1. Open Thunderbird
  2. Right click on the bar along the top of the inbox where you see Subject, From, Date
  3. A list will appear with all possible options
  4. Select or deselect the options you wish/do not wish to see/sort by in your inbox view

    select the Tag option within your view setting

  5. To add Tags, be sure the Tag option is checked
  6. Now you can sort by Tag, for more on sorting see this page

    select Tag with column heading

Modify Tags
  1. Open Thundebird
  2. Along the top bar of the mail window, select Tag

    Tag selection

  3. From the drop down menu, select Manage Tags

    Manage Tags sub-menu option

  4. In this pop up box you can edit the name and color of tags, as well as add additional tags

    Manage Tags screen

  • Edit a Tag - Highlight the tag you wish to edit and select Edit. Change the name of the tag by typing in the box, change the color by clicking on the colored box and choosing the desired color.
  • Add a tag - Click the Add button, type a name for your tag in the box and select a color by clicking on the colored box and choosing your desired color
  • Delete a tag - Highlight the tag you wish to delete, click the Delete button. 

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