Office 365 (iOS 7) - Event Notifications

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?.

The following document explains the different options available for calendar event notifications using an iOS device (iPhone, iPad, or iPod Touch).

Alerts, Notifications, and Reminders

Apple iPhone Calendar uses the terms Alerts, Notifications and Reminders in different ways.

A reminder equates to what other applications call Tasks. On the iPhone these items exist in a separate application called Reminders .

There are two types of Notifications on the iPhone. There is a new iOS feature called Notifications enable by swiping downward from the top edge of the screen when in vertical orientation (the Notifications dropdown does not reorient if the iPhone is held in horizontal orientation). The settings for this feature are in iOS Settings and there is an item in it for iPhone Calendar that tells iOS to use this Notifications feature to display Alerts and meeting invitation notifications.

Modifying settings for Calendar Alerts

Alerts serve to call your attention to something. For iPhone Calendar an alert relates to a pending event. One sets an event's alert in the event's properties. Alert preferences are set in the iOS Settings application. To set options for Alerts:

  1. Open Settings and tap on Mail, Contacts, Calendars

    System Preferences icon

    Mail, Contacts, Calendars selection

  2. Scroll down if necessary to the Calendars section.

    Calendars section

  3. New Invitation Alerts tells iOS to produce an alert if it receives a meeting invitation for you. You set it On or Off.
  4. Default Alert Times allows you to specify whether Birthdays, Events and All-Day Events trigger an alert. It also lets you specify the time interval you want as the default for an alert trigger.

    Default Alert Times screen

  5. Tap on Events on the Default Alert Times display and from the resulting display select the time interval before any event you want an alert.

    Events screen

  6. Tap on the Back button at the top-left of the Events display to return to the previous display.
  7. Tap on the Mail... button at the top-left to return to the Mail, Contacts, Calendar display