This document will guide you through the steps needed to reconnect your local .pst file to your UW-Madison Office 365 Outlook profile.
Note: For details on .pst/.ost files, review Office 365 (Outlook for Windows/MacOS) - Data files documentation.
Checking the default locations in addition to verifying the existing location is always recommended as there might be some disconnected pst-files which you might have forgotten about but still like to keep anyway. The default locations to check are:
You may have more than one .pst file you are using. Note the path and file name of each of these files. The name of any .pst file (other than the default - Outlook.pst) will be the same name within your folder structure.
Caution - the Office 365 support team does not recommend storing data locally for the following reasons:
If you found a local pst file, use the instructions below to backup/copy. If you do not have one and want to create one, follow these instructions: create an Outlook data file. After you have created a local pst folder, you will need to manually move/copy items into it. If you use the move command, it will remove the item from within your Office 365 account and place it within your local folder. This means it will no longer be visible in Outlook on the web and can only be accessed from the computer where you have this local file configured.
Important: If you have reconfigured Outlook with a new proflle, use the steps below to connect your pst file to this profile.