Web Hosting - Web Site Backup and Recovery

The Web Hosting servers utilize DoIT's Bucky Backup service to archive web site files nightly. We also capture a MySQL dump of every database nightly to protect data and recover it as needed.

However, we strongly encourage you to:

-- Keep local copies of your website files and MySQL databases.

-- Utilize your test site location for quality assurance

Web Hosting Requests to Restore Your Files

Email your restore requests to webhosting@doit.wisc.edu

Restoration Criteria

Files can be restored via Bucky Backup according to the following criteria:

  • We can restore either of the two most recent versions of any file on the web server.
  • We can restore a file deleted from the web server up to a maximum of 60 days after the file was deleted. After 60 days, deleted files can no longer be restored.
  • MySQL databases are copied nightly and saved for 9 days on the server.  Older copies are also available via BuckyBackup.

*** Customer how to for download and upload of sites files and/or databases ***

Plesk Control Panel:

File System:

— To archive any files/folders in file system you can zip the files and download via the FileManager.

-- You can also upload via the FileManager and extract them back into place.

Extract zip files

-- A more hands-on process is with the provided direct Secure FTP access to the filesystem to download and upload files as needed. 

Databases:

--Export and import MySQL dumps

-- One can also use specific database management tools, like PHPMyAdmin (built into Plesk) or a client like MySQL WorkBench (see database management applications).

NOTE:  Git repository integration is also availble, which is a version-control system for tracking changes in computer files and coordinating work on those files.