In addition to searching for document keywords and text, the KB's search engine allows users to search for text within certain types of file attachments.
When a user enters a query into the KnowledgeBase search field, the KB's search engine has three layers of information it looks through:
To view attachment search results for a given query:
On your KB's homepage, click the Advanced search link. (Note that this method requires the advanced search option be enabled for your site).
Type your query into the Find field. From the Matching drop-down menu select Attachments search.
Results will appear. The results contain links to the attachments themselves, as well as to the document ID the attachments are associated with.