A Service Indicator, often referred to as a hold, is added to a student’s record to indicate something has been completed or needs to be completed, such as meeting with an advisor or paying a fee. Services impacted often include the inability to enroll (add/drop/swap) and/or request official student records, such as an official transcript. In the content below, you'll see an overview of the Manage Service Indicators page.
The main Service Indicators page is Manage Service Indicators. From there, you can view, edit, add, and release service indicators.
To view a summary of the student's existing service indicators, follow the steps below:
From Home, select: Student Records WorkCenter, Manage Service Indicators. The Find page will display. Search for the student you want to add a service indicator for by entering their Campus ID# in the "Campus ID" field. Other search fields can be used, but Campus ID is the value you're most likely to know and its use will ensure you're accessing the correct student record. Select "Search".
Tip: Menu navigation: > Campus Community > Service Indicators > Person > Manage Service Indicators
A summary of the student's service indicators will display on the Manage Service Indicators page.
Tip: Filter the Manage Service Indicators page using the Display Effect to view only 'Negative', 'Positive', or 'All'; then select Refresh.
Tip: Reference Service Indicator Field Descriptions for more detail.
To search for a different student, select [Return to Search] and [Clear] ID.