This document explains what to do if an end-user tries to print a presentation in PowerPoint 2000 or 2003 and receives an MS09.dll error.
This error message occurs when the following conditions exist:
When background printing is turned on, Microsoft PowerPoint makes a temporary copy of the presentation when you print. The error message occurs during this process. To resolve this the end-user will need to turn background printing off. This can be done by performing the following while within PowerPoint: