Call UW-Shared Services support at (888) 298-0141 (toll free) or (608) 262-0600.
Support by telephone is available from 7:45 a.m. - 4:30 p.m., Monday through Friday. We are closed on legal holidays.
The UW Shared Services Support Team can help with many common questions with the Human Resource System (HRS) or self service questions about the my.Wisconsin.edu portal over the phone.
Support Via Email
Email Service Operations Support at firstname.lastname@example.org
Support staff is available for email support from 7:45 a.m. - 4:30 p.m., Monday through Friday. Emails are typically responded to within 2 hours. If you have an urgent issue, please call the UWSS - Service Operations Support Team at (888) 298-0141 (toll free) or (608) 262-0600 .
You can fill out a request via our online web form anytime and our support team will respond to you on the next business day.
We value your feedback! Please take our customer survey anytime to let us know about your support experience with us.