KB User's Guide - Documents Tab - ImportHTML button

This document is specific to the Classic Editor, which is being retired. We recommend trying these steps in the TinyMCE if possible. Please browse our documentation on TinyMCE for help.

This document will show you how to use the ImportHTML button.

Open the document editor in HTML Source mode view. The ImportHTML button is located above the Body text input box.

Image showing the ImportHTML button in the Classic editor HTML mode toolbar

The ImportHTML button imports HTML from any accessible external URL. When we say accessible, we mean external URLs that are not employing restrictions on their web pages.

This button allows document owners to import HTML from an existing URL into a KB document. By default, this function extracts the html text within the <body> </body> tag of an external web page and places it anywhere in the body field of a KB document. For security, any javascript functions are stripped during this import process.