Bomgar - Presentation Mode - Attendee Instructions

This document describes how to join a Bomgar Presentation.

Attendees

  1. You will receive an email from the presenter with a link to the presentation. The link will look similar to http://remotehelp.doit.wisc.edu/?ak=12345678901234567890123456789012. Either click the link or copy/paste it into a web browser.

  2. The webpage that appears will show the name of the Presentation with a Yes and Cancel button. Click the Yes button.

    Yes and Cancel Button


  3. Bomgar will now download or install software depending on which browser you are using:
    1. Internet Explorer: Choose Run
    2. Firefox: Choose Save File. Once download is finished, run the Bomgar file from the downloaded location.
    3. Safari: Automatically downloads the file to the Downloads folder. Run the Bomgar file from the Downloads folder.
    4. Chrome: Choose Save from the status bar. Once the download completes, run the Bomgar file by clicking on the link in the status bar area.

  4. Specify a name to be displayed to the group

    Attendee Name Prompt


  5. When the presentation is over, the Bomgar viewer will turn into a chat window. When you close the chat window, you will be prompted to remove the Bomgar software. If the presenter ends the sessions completely, Bomgar will automatically be uninstalled.

    Confirm Removal Prompt Y/N

    Removal Complete Confirmation