This document gives an overview of how to effectively use the Search function of your KnowledgeBase.
To find a KnowledgeBase document, enter one or more keywords into the Search text box found at the top of the KB Site.
Separate each word with a space. Click on the Search button or press Enter on your keyboard.
If searching using a single word yields too many unrelated topics, try adding another word or two. You may also use the Topic drop-down menu to limit your search to one specific topic.
If you are looking for an exact match, try using a phrase and enclose the phrase in quotation marks.
If you want to exclude documents that contain a certain keyword, you can focus your search by putting a minus sign ("-") in front of that word.
classlist -learn will find classlist documents that are not related to Learn@UW.
If the standard search doesn't help, try our Advanced Search options, which allows you to further tailor query parameters to your specific needs. The image below has a purple arrow pointing at the Advanced button to the right of the search button. For details on the Advanced Search button, please see KB User's Guide - Documents Tab - Advanced Search.
After you enter keywords into the Search field text box, a list of relevant documents will appear in a table. The image below shows "Office365" in the search field. Below the search box is a Show relevant topic filters link highlighted in yellow. Clicking on that link yields a list of topic names with check boxes.
Below the relevant topic filters link will be a list of document links related to your search. The image above shows the first three documents relevant to the search of "Office 365".
If you've exhausted our tips and you still can't find what you're looking for, please feel free to contact us