Microsoft 365 - Support for non-Microsoft clients

Best Effort Support Only

This document contains instructions on using a non-Microsoft email client, such as Apple Mail or Thunderbird.

Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result.

Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved.

For more information on Office 365 client support, please see: Microsoft 365 - Which clients/protocols will be supported?

This document will provide information on how to find help for clients unsupported by the UW-Madison Microsoft 365 team and the DoIT Help Desk.

More information on clients supported by the UW-Madison Microsoft 365 team is here: Microsoft 365 - Which clients/protocols will be supported?

To find help, please visit:

Frequently Asked Questions

Microsoft: Import and export to and from Outlook
Microsoft: Set up email in Android email app
Microsoft: Set up an Outlook account on the iOS Mail app
Microsoft: Set up email on other Internet-capable phones and tablets
Thunderbird: Automatic account configuration

Keywords:	unsupported thunderbird basic authentication modern authentication gmail apple mail ical apple evolution eudora busycal android Suggest keywords	Doc ID:	113951
Owner:	Dana G.	Group:	DoIT Help Desk
Created:	2021-09-27 13:16 CDT	Updated:	2023-02-02 15:25 CDT
Sites:	DoIT Help Desk
Feedback:	6 2 Comment Suggest a new document Subscribe to changes

Microsoft 365 - Support for non-Microsoft clients

Best Effort Support Only

Frequently Asked Questions

See Also: