UPDATE: Effective Oct 26, 2021, service accounts may be approved for a Zoom license if the use case meets one of the following criteria:
If your use case meets the criteria above, please complete the Zoom Service Account Request form for review.
Due to having a limited number of Zoom licenses, we can no longer approve a broader range of use cases requesting a Zoom license for a service account. Below is a list of alternative options if you believe your use case requires a service account for Zoom:
Individuals with an existing service account that was approved before October 26, 2021 may receive a follow-up email notification requesting information about the continued need for the Zoom service account.
Zoom service accounts that are no longer needed will have the Zoom license removed for license recovery purposes. Note, the removal of a Zoom license for a service account does not mean the service account will be deleted. Management of the service account outside of Zoom licensing is independent of our procedure.