WiscVPN - Connecting to the Palo Alto GlobalProtect Client (Windows)

This document describes how to connect to the Palo Alto GlobalProtect VPN client onto a Windows computer.

Note: This client is compatible only with Windows 7 and later.


Instructions for Connecting to the Palo Alto GlobalProtect VPN Client

  1. Open the Palo Alto GlobalProtect client.

  2. Type in the portal address: uwmadison.vpn.wisc.edu
    Type in the portal address: uwmadison.vpn.wisc.edu

  3. Sign in using your UW Madison NetID and NetID password.

    Sign in with your UW Madison NetID and password,

  4.  After successful NetID login, you will be prompted with the Duo prompt shown below. If you press "1" and click sign in your Duo device will be sent a push which you will need to accept. You can also enter the code you see in your Duo app or hardware token.

    After successful NetID login, you will be prompted with the Duo prompt shown below. If you press

  5. If all the previous steps are completed correctly, the VPN should be connected.

    If prior steps were completed correctly, the vpn should be connected.

Note: If the Palo Alto GlobalProtect window disappears any point and clicking the icon in the tray at the bottom of the screen doesn't work, you can re-open it by using the search bar on the bottom left.

If the window disappears, use the cortana search to open it again.


If you experience issues connecting to WiscVPN using Palo Alto GlobalProtect on Windows, please see WiscVPN - Troubleshooting the Palo Alto GlobalProtect Client (Windows).

See Also: