Canvas - Known Issue - SCORM packages are only passing a grade of 0

This document describes a known issue in Canvas courses that use SCORM packages to record grades.

Description:

When a SCORM assignment is created in a course, taking that assignment as a student in Google Chrome only returns a grade of 0, regardless of the score that was achieved through the SCORM assignment.

Affected Courses:

Courses that record grades through a SCORM package.

Affected Browsers:

Desktop (MacOS/Windows 10/Linux):

Safari v.13.1
Chrome v.84.0

Mobile Browsers/Apps (iOS/Android):

Canvas Student App
Chrome Mobile v.84
Firefox mobile v.27

Status:

As of 7/22/2020, this issue is active. Instructure is working on a solution.

Workarounds:

Supplement your SCORM package with a Canvas Quiz to mark progress.
Use Mozilla Firefox on desktop when interacting with SCORM courses