This document provides recommendations on how to manage your account's storage usage.
Check account storage usage
Delete unwanted folders/files
Before deleting folders/files, please keep the following in mind:
Below are tips on how to decide which folders/files to delete:
If your UW-Madison Box account's storage usage is full and you do not delete files/folders, you will not be able to create or upload new folders/files.
You will continue to have access to shared folders/files.
If you notice your account’s storage usage or folder size is not changing after deleting folders/files you are probably encountering a known issue with Box storage reporting. Box is aware of a bug that is causing account storage usage or file counts to display the wrong size. No data is lost due to this bug.
If you need help or have questions about your UW-Madison Box account’s storage usage, you can request a consultation.