Office 365 - Getting Started with OneNote

This document introduces OneNote, provides training resources, and includes troubleshooting tips.


Introducing OneNote

OneNote is a digital note-taking app that provides a single place for keeping all of your notes, research, plans, and information — everything you need to remember and manage in your life at home, at work, or at school.

In OneNote, notebooks never run out of paper. Notes are easy to organize, print, and share, and you can search and find important information quickly, even if you forget where you've originally captured it. Best of all, your notebooks are stored online so you can easily get to them on any of your mobile devices.

Learn more about OneNote.


See who is not eligible for OneNote.

Log into OneNote


Desktop client

Download the OneNote desktop client using your NetID credentials through the Office 365 portal.

Mobile client

Learn how to install OneNote on iOS and OneNote for Android. Remember to enter your email address and/or NetID credentials to authenticate into the mobile app.


View additional OneNote training.


In the event that you run into an issue with OneNote, please try the following the tips to troubleshoot the issue on your own. If you do not see the issue listed below please submit a comment using the comment button below. If the recommendations do not resolve your OneNote issue, please contact the DoIT Help Desk.

Issue: Error message when trying to save and sync a OneNote notebook or page using OneNote online or the Windows desktop client.

Please also see the Office 365 - Known Issues KB document to see if the issue you are experiencing is known and a resolution has not been found.