Below is a list of known issues within Blackboard Collaborate Original Experience.
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macOS users that have upgraded their operating system to Catalina (10.15) are unable to use their webcam in Blackboard Collaborate Original sessions.
Some iPadOS users have reported that they are unable to launch Blackboard Collaborate Original sessions.
Collaborate Original users unable to upload PowerPoint or PDF files in Collaborate Classic on macOS High Sierra. Users of a computer using macOS High Sierra (version 10.13) will receive the error message Failure calling PPT to process (or a similar message) when attempting to upload a PowerPoint or PDF file into a Collaborate Original session.
The workaround is to export the source file as JPEG images and upload into the session.
It may occur that a non-campus email address is listed for an individual when using the Adding Participants to a Session feature for Blackboard Original via the MyUW portal. The lookup tool references data from HRS that may include other email addresses provided by the individual.