Disclaimer: This news item was originally posted on Friday, Apr 17, 2015. Its content may no longer be timely or accurate.

Blackboard Collaborate: Service Issue (4/17/15)

Posted: 12:10:30, Friday, Apr 17, 2015   Expiration: 12:10:30, Friday, Apr 24, 2015  

UPDATE:The vendor reports that all services have been restored as of 1:43 p.m.

The vendor, Blackboard, reported an issue with the service as of 12:32 p.m. on Friday, April 17, 2015. Users would have received the error, "unable to contact authentication server," when attempting to launch a session.

We regret the service disruption and will follow-up with the vendor to learn about the steps that will be taken to prevent a recurrence.

-- Blackboard Collaborate Service

Created: 21:14:16, Thursday, Apr 16, 2015 (by Peter M.)
Updated: 12:47:15, Friday, Apr 17, 2015 (by Peter M.)