Disclaimer: This news item was originally posted on Tuesday, Feb 24, 2015. Its content may no longer be timely or accurate.

Blackboard Collaborate - Emergency Service Maintenance (~10:30 - 10:35 p.m. 2/24/15)

Posted: 17:03:54, Tuesday, Feb 24, 2015   Expiration: 18:00:00, Wednesday, Feb 25, 2015  

Blackboard will perform a restart of the US hosted service on Tuesday, February 24 at 10:30 p.m. Users will be unable to join sessions for approximately 3-5 minutes while the restart occurs. Sessions started prior to the action should be unaffected. The planned work is needed to address a recurring issue affecting the availability of session recordings.

The official message from Blackboard is as follows:


"We will be performing a restart of the US-SAS on Tuesday, February 24th, 2015 at 23:30 EST (UTC/GMT-5). During the restart, the US-SAS will be unavailable. Sessions started prior to the restart should not be affected. If you experience issues joining a session, please wait a moment and try again. Blackboard Collaborate will make every effort to minimize downtime of the US-SAS."

-- Blackboard Collaborate Service Team

Created: 11:09:14, Tuesday, Feb 24, 2015 (by Peter M.)
Updated: 17:09:34, Tuesday, Feb 24, 2015 (by Peter M.)