Blackboard Collaborate Original/Ultra - Access via MyUW

This document explains how to access the Blackboard Collaborate web conferencing service, either the Original or Ultra version, from the MyUW portal.

Please Note: It is recommended to use Ultra over Original for a more streamlined experience.

All UW System faculty and staff have access to Blackboard's two versions of their web conferencing solution, Collaborate Ultra and Collaborate Original. We recommend that you use Ultra. This is made possible by a widget that was released to the MyUW portal in August 2017 (see depiction below).

New and Improved Web Conferencing Widget

Please note that the widget may appear different on mobile devices as a compact view mode is needed to accommodate a smaller display, such as the following screenshot depicts (see highlighted widget). For more information about the MyUW view modes, see [Link for document 51574 is unavailable at this time.].

Mobile Device Compact View Mode

The following should address common questions:

What is the difference between Collaborate Original and Ultra?

Collaborate Ultra is the primary version of the web conferencing solution, which provides improvements including:

  • Contemporary and improved user experience
  • Designed to work fluidly on all devices (mobile or desktop)
  • Users can upload content and access it in successive sessions
  • Entirely browser-based solution (no dependency on Java)

For more information about getting started with Collaborate Ultra, see Blackboard Collaborate Ultra - Overview (UW-Madison) courtesy of the Madison Learn@UW Service.

Can I use both Collaborate Original and Ultra?

Yes, this is possible. However, you will not see the sessions in one location. In other words, the sessions use entirely different versions and one cannot upgrade or downgrade an existing session. If you choose to use both, please exercise caution when sharing links with your audience.

How do I add the widget to my homepage?

The widget will appear on the default homepage for faculty and staff at all UW campuses, with the exception of UW-Madison. UW-Madison users should search Web Conferencing (Blackboard) in the MyUW search bar, and select the "Add to Home" button.

Who can I contact for more information?

Please contact your designated campus Blackboard Collaborate Administrator or your Help Desk for further guidance.

Keywords:web conferencing portal accessing bbc widget bbcu classic accesses service conferences activate video   Doc ID:74627
Owner:Learn@UW Madison .Group:Learn@UW-Madison
Created:2017-07-14 12:52 CSTUpdated:2020-09-11 09:15 CST
Sites:Academic Technology Pilots, DoIT Help Desk, Learn@UW-Madison, My UW-Madison Portal, MyUW System Portal
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