This document details how to view a document's revision history, which allows you to view the history of saved changes for a document.
In the KB Admin Tools, go to the document you would like to work on.
In the row of action buttons that appear at the top and bottom of the page, click on the See revisions button.
This will take you to a list of previous versions of this document, displaying who updated it and when it was previously revised. This table contains the following information:
Clicking the title of a revision will allow you to view that revision on its own. You can also compare multiple revisions by doing the following:
It is also possible to restore to a previous version of a doc using the Revision History. While viewing a previous version of the doc, you can click Restore with this version to replace the current version of the document. However, you must have the doc in either "In Progress" or "In Review" status before you can revert to a previous version using Revision History.