Need a hand?
1. Know where to get help.
For course-specific questions:
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EXAMPLE 2: Post your course-specific question to the “DISCUSSION NAME” discussion topic.
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EXAMPLE 1: This course will use a tool called Piazza to help manage your questions and answers about the course. Piazza is a wiki-style discussion tool where you and your fellow students can post questions and collaborate to edit responses to these questions. We (your instructor and TA) can also answer questions and endorse student answers. Piazza is designed to simulate real class discussion (in text form) and is aimed at getting high quality answers to difficult questions, fast!
For technology-related questions:
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<OPTIONAL; only if the internal support structure is present:>Post your technology-related question to the “DISCUSSION NAME” discussion topic.
- Contact the DoIT Help Desk via chat, email, phone, or in person.
- Search the UW KnowledgeBase for technical information and help documents.
- Check DoIT’s log of reported Outages on campus.
2. Seek out necessary disability accommodations.
It is recommended that if you need to request disability-related accommodations or have specific accessibility requirements for participating in this online course you become a McBurney Disability Resource Center client and meet with your online course instructor as far in advance of the start of class as possible. Accommodation service plans can be tailored for students taking online courses, and early meetings with faculty can be used to discuss the structure of the course and the delivery of the course content to identify accommodations and accessibility features that you may need.
Web: How to Become a McBurney Client
Phone: (608) 263-2741
Email: mcburney@studentlife.wisc.edu
Text: (608) 225-7956
Fax: (608) 265-2998
3. Review the academic services available to you.
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