Step 1: Employee, WiscIT and Approver Information
Once you have entered into the website you can start to complete the information required to initiate a check correction. Below is the first screen prompting for information such as the employee, WiscIT number and approver information. All fields with an asterisk (*) are required. The person completing the form is the approver.
- If there are multiple Employee Records on the check, you can pick any one in this screen to continue. When the information is completed, click Continue to Step 2.
Step 2: Choose Paycheck
This will bring up a list of checks for that employee, sorted by most recent checks on top. If you want to filter by a specific year, select that year in the drop down box and you will only see checks for that specific year. Click the radio button for the appropriate check. Depending on the correction needed, you will have two options:
- If you are canceling the entire check, click Yes in the "Cancel Entire Check" section at the top of the screen. Pick the paycheck you want to cancel and click Continue to Step 3. You will then skip to Step 5: Paycheck Correction Review
- If it’s not a complete cancel, click No, select the appropriate paycheck and click Continue to Step 3.
Step 3: Earnings
This brings up the earnings section of the check. The “Was” section will be populated with the information that was on the check. Enter the “Should Be” information and it will calculate the credit portion for you. When there is a difference in a value between "Was" and "Should Be," the amount adjusted will populate in the "Credit" column. When earning are completed, click Continue
- If you need to add an additional earnings code, click the Add Earning Code button at the bottom right of the screen.
Note: You will only need to update the value(s) that change in the "Should Be" column. If fields are left blank in the "Should Be" column, it will use the "Was" value.
Step 4: Deductions
After completing the Earnings page, you will be brought to the Deduction page. Enter all deduction changes you are aware of. If you need additional deductions, click on the “Add Deduction Code” at the bottom right corner of the screen. When you are finished, click the Continue
button at the bottom of the screen.
: Benefits will be reviewed after being submitted to the Service Center. The DOA and WRS deductions should be ignored as they will be calculated by the Service Center.
Step 5: Paycheck Correction Review
In the first section, you will need to enter a Root Cause
for the check correction. Additionally, you will be able to review and verify the Employee and Check Details
The second section, Summary Adjustments
, provides the breakdown of the employee's Earnings
If something is incorrect and needs to be changed, you can click on the “Edit” button for either Earnings or Deductions and go back to those sections to make changes. When all information is completed and correct, click the Submit Check Correction
Step 6: Confirmation of Paycheck Correction
6a. After submitting, you will get a summary of the check correction. If you have multiple check corrections to do, click the Submit another Check Correction
6b. You will also receive an email letting you know that you have successfully submitted your request. It will have a link to view a “read-only” version of the check correction.
Step 7: Completed Check Correction
NOTE: The Service Center will then calculate and review the check correction.
7a. When this is done, you will receive another email (similar to the confirmation) with a link to print out the completed check correction.
7b. You will then need to get the funds from the employee. After receiving the funds, return both the check (payable to UW Service Center) and signed check correction to:
UW Service Center
660 W. Washington Ave. Suite 201
Madison, WI 53703