Disclaimer: This news item was originally posted on Thursday, Feb 21, 2013. Its content may no longer be timely or accurate.

Earning Statements and other PDFs aren't Rendered Properly in Firefox 19.0

Posted: 09:37:56, Thursday, Feb 21, 2013   Expiration: 09:37:56, Wednesday, Mar 6, 2013

Mozilla just released a new version of Firefox with its own built-in PDF viewer. This plugin is unable to render earning statements and other PDFs properly in the browser.

There are several workarounds:
  • Download the PDF and open it with a program on your computer (like Adobe Reader or Preview)
  • Use a different web browser (like Google Chrome, Internet Explorer, or Safari)
  • Disable the Firefox PDF viewer:
      • In Windows:
        • Click on the orange Firefox button in the upper left hand corner
        • Click Options
        • Click the Applications tab.
        • Scroll down to Portable Document Format (PDF)
        • Select any option other than "Preview in Firefox." Use Adobe Acrobat (in Firefox), for example.
  • In OSX:
    • Click on the Firefox button in the upper left hand corner (next to the Apple)
    • Click Preferences
    • Click the Applications tab.
    • Scroll down to Portable Document Format (PDF)
    • Select any option other than "Preview in Firefox." Use Preview (Default), for example.

    -- DoIT Help Desk

    Created: 03:44:45, Wednesday, Feb 20, 2013 (by Steven S.)
    Updated: 06:18:18, Friday, Mar 1, 2013 (by Steven S.)