Students who enter the video quiz assignment in Canvas before the "Available Until" date and time but finish it after the assignment has closed.
STATUS
This issue is present as of 7/29/19. Kaltura is investigating.
WORKAROUND
Instructors should create video quizzes with a maximum length of 5-10 minutes and instruct students to finish them within an hour and before the assignment closes. If a student takes a video quiz, pauses it and comes back after more than an hour and the quiz result is not submitted to the Canvas gradebook, the instructor can:
- Login to Canvas and go to Account > My Media.
- Search for or navigate to the video quiz in question
- Click on Actions → Analyitics and look at the quiz's analytics. If the student took the quiz their score will be in the Quiz Users analytics tab and can then be manually entered in the Canvas gradebook.