Flex Check-in - Troubleshooting and Tips

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If you run into difficulties submitting your Flex Check-in (FCI), please try the below:

  1. Try a new web browser. Chrome is preferred, but Firefox works well, too. Canvas no longer supports Internet Explorer.
  2. Clear cache and cookies
  3. Be sure to try it on a desktop or laptop - the Canvas mobile app may struggle with this third-party tool.
  4. Try a different computer, if possible.

If you are still unable to submit your FCI by the deadline, please contact Tech Support and we will be happy to help.

Keywords:Flex, Check-in, check, in, FCI   Doc ID:95076
Owner:Christy S.Group:UW Extended Campus
Created:2019-10-18 08:15 CSTUpdated:2021-12-30 15:37 CST
Sites:UW Extended Campus
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