Blackboard Support: How a user can find and copy a Session ID

This document provides instruction about how to obtain a Session ID for inclusion in requests to Blackboard Support.

You can direct users to find the Session ID via the Collaborate Ultra Scheduler by selecting the View Reports option in the session settings.

Collaborate Ultra Scheduler

Select any of the available View Report links.

Session Report Screen

Select the Copy icon to copy the Session ID to the clipboard.

Session Details Screen

Keywords:Blackboard Collaborate, Behind the Blackboard, Session ID, Canvas, Portal, integration, Scheduler   Doc ID:99683
Owner:Learn@UW Madison .Group:Learn@UW-Madison
Created:2020-03-27 14:13 CSTUpdated:2020-06-29 09:39 CST
Sites:Academic Technology Pilots, Learn@UW-Madison
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