UW-Madison Google Workspace - Service Activation Login Error
This document describes how to resolve activation errors for services which the user's account is eligible for.
users receive the following error message when attempting to sign into the secure NetID Login portal for UW Madison Google Workspace services or selecting a linked service account to access it:
the account or service account which you tried to login with may not be activated for service because it is not eligible for Google Workspace services. Information on account eligibility can be found here: What Types of Accounts Are Eligible?
If you are eligible for services which are not activated on your account:
- NetID accounts can activate services that they are eligible for by following the process outlined here: NetID - Activating Missing Services
- Service accounts can open a case with the Google Workspace support team: Get Help From DoIT