UW-Madison Google Workspace - Service Activation Login Error

This document describes how to resolve activation errors for services which the user's account is eligible for.

Error Message

users receive the following error message when attempting to sign into the secure NetID Login portal for UW Madison Google Workspace services or selecting a linked service account to access it:

Service activation error


the account or service account which you tried to login with may not be activated for service because it is not eligible for Google Workspace services. Information on account eligibility can be found here: What Types of Accounts Are Eligible?

If you are eligible for services which are not activated on your account:

Keywords:activated activates login Google Workspace Drive Eligible Eligibility Services service missing sorry you are not   Doc ID:97850
Owner:Nickolas F.Group:Google Apps
Created:2020-02-11 14:59 CDTUpdated:2021-11-30 11:43 CDT
Sites:DoIT Help Desk, Google Apps
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