Kaltura - Known Issue (Resolved) - Canvas "Kaltura Media" and "Kaltura My Media" link produces error

This document describes an error when users try to access "Kaltura Media" in a Canvas course.

    Affects

    This affected instructors who enabled Kaltura Media or Kaltura My Media in their Canvas course navigation and their students who tried to access media when they clicked Kaltura Media or Kaltura My Media on the Canvas user profile or course navigation menu. They saw an error that read:

    while(1);{"error":"invalid_request","error_description":"redirect_uri does not match client settings"}
    Media embedded in the Canvas course either regularly or from the media gallery in the course functioned normally.

      Status

      This issue was resolved as of 1/28/2020.





      Keywords:Learn@UW, template, kaltura, course, media, gallery media   Doc ID:97264
      Owner:Learn@UW Madison .Group:Learn@UW-Madison
      Created:2020-01-22 17:57 CDTUpdated:2020-05-15 09:02 CDT
      Sites:DoIT Help Desk, Learn@UW-Madison
      Feedback:  0   0