IT Help Desks at UW-Madison

This document provides contact information for known Information Technology Help Desks here at UW-Madison. You can sort alphabetically by Division/Department or organize by the support group.

IT Help Desks at UW-Madison
Application Review for Research Oversight at Wisconsin (ARROW) ARROW IRB Help Desk (608) 262-0041
Athletics Athletics Help Desk (608) 265-6146
Business Services (BusSvc) Departmental Support (608) 265-6900
Campus-Wide Support DoIT Help Desk supports Microsoft 365, Learn@UW, MFA-Duo, and other DoIT-provided services (608) 264-4357 Get Help from DoIT
Center for Human Genomics and Precision Medicine (CHGPM) Department of Medicine Help Desk (608) 265-4466
Center for Quality and Productivity Improvement (CQPI) Departmental Support (608) 265-6900
Civil and Environmental Engineering (CEE) Departmental Support (608) 265-6900
Classroom Media Support Classrooms with touchscreen controls are supported by Classroom Media Support (608) 890-4900
College of Agricultural and Life Sciences Most users are supported by Administrative Computing Services Varies
College of Engineering Supported by Computer-Aided Engineering (CAE) (608) 262-5349
College of Letters and Science (L&S)

Varies by unit - refer to URL

Refer to URL Refer to URL (requires NetID login)

Computer Sciences Labs Computer Sciences labs supported by Computer Systems Lab (608) 262-2389
Dean of Students Departmental Support (608) 265-6900
Department of Anthropology SSCC Help Desk (608) 262-9917
Department of Biochemistry users Biochemistry IT Group (608) 265-4695
Department of Chemistry CompHelp (608) 262-0536
Department of Entomology Russell Laboratories IT (608) 890-0248
Department of Forest and Wildlife Ecology Russell Laboratories IT (608) 890-0248
Department of Geography Science Hall Computing Help Desk Varies
Department of Math IT of the University/Math Department See URL
Department of Plant Pathology Russell Laboratories IT (608) 890-0248
Division of Continuing Studies (DCS) Departmental Support (608) 265-6900
Division of Information Technology (DoIT) Departmental Support (608) 265-6900
DPLA Internally Supported See URL
Electrical and Computer Engineering (ECE) Computer-Aided Engineering (CAE) (608) 262-5349
Enrollment Management (Admissions/Registrar/Financial Aid employees) Departmental Support (608) 265-6900
Facilities Planning and Management (FP&M) Departmental Support (608) 265-6900
General Library Library Technology Group (608) 262-8880 Via webform
Graduate School Departmental Support (608) 265-6900
Health Sciences Learning Center (HSLC) Users SMPH Shared Services IT (608) 264-4357 (Option 5)
International Division Departmental Support (608) 265-6900
Law School Law School Help Desk and Media and AV Services (608) 262-5242
Office of Business Engagement (Formerly Corporate Relations, OCR) Departmental Support (608) 265-6900
Office of Equity and Diversity (OED) DoIT Help Desk (608) 264-4357
Office of Human Resources Departmental Support (608) 265-6900
Office of Legal Affairs (OLA) Departmental Support (608) 265-6900
Office of Student Financial Aid (OSFA) DoIT Help Desk (608) 264-4357
Recreation and Wellbeing (RecWell) Departmental Support (608) 265-6900
Residents in University Housing Residents living in University Housing (Residence Halls and University Apartments) are supported via the DoIT Help Desk (608) 264-4357 Get Help from DoIT
Russell Laboratories (and Hub Staff) Internally supported (608) 890-0248
School of Business Information Technology Solutions (608) 262-6868
School of Education MERIT Help Desk (608) 265-4773
School of Human Ecology SoHE Building Infrastructure and Technology Services (BITS) (608) 265-0534
School of Medicine and Public Health Varies by unit - refer to URL Refer to URL Refer to URL
School of Nursing Internally supported (608)-263-5336
School of Pharmacy Instructional & Information Technology Via webform
School of Veterinary Medicine Vet Med Information Technology Dept (608) 265-6300
Shared Services Email Issues UW System Administration (608) 262-7653
Social Sciences Computing Cooperative Users SSCC Help Desk (608) 262-9917
SMPH - Administration SMPH Shared Services IT (608) 262-5709
SMPH - Anesthesiology Anesthesiology department support (608) 263-0481
SMPH - Biomedical Computing Group Biomedical Computing Group Help Line (608) 265-6677
SMPH - Biomolecular Chemistry Internally supported (608) 262-1184
SMPH - Biostatistics and Medical Informatics Internally supported (608) 262-5757
SMPH - Carbone Cancer Center and Biomedical Informatics Department of Medicine Help Desk (608) 265-4466
SMPH - Cell and Regenerative Biology SMPH Shared Services IT (608) 264-4357 (Option 5)
SMPH - Department of Medicine (DOM) Department of Medicine Help Desk (608) 265-4466
SMPH - Dermatology Internally supported (608) 287-2629
SMPH - Emergency Medicine Department of Medicine Help Desk (608) 263-0340
SMPH - Family Medicine and Community Health Internally supported (608) 265-5869
SMPH - Fundus Photograph Reading Center Internally supported (608) 265-0037
SMPH - Human Oncology Internally supported (608) 262-9013
SMPH - Medical Genetics Internally supported (608) 263-9898
SMPH - Medical History and Bioethics SMPH Shared Services IT (608) 264-4357 (Option 5)
SMPH - Medical Physics Internally supported (608) 265-6116  Via webform
SMPH - Neurology Internally supported (608) 263-9619
SMPH - Neuroscience SMPH Shared Services IT (608) 264-4357 (Option 5)
SMPH - Neurosurgery Internally supported (608) 265-0458
SMPH - Obstetrics and Gynecology Chad Craighill (608) 417-4220
SMPH - Oncology SMPH Shared Services IT (608) 264-4357 (Option 5)
SMPH - Ophthalmology and Visual Sciences Chris Geier (608) 262-3214
SMPH - Orthopaedics and Rehabilitation Internally supported (608) 265-0031
SMPH - Pathology and Laboratory Medicine Internally supported (608) 261-1197
SMPH - Pediatrics Pediatrics Computer Support Helpdesk (608) 263-3060
SMPH - Physical Therapy Internally supported (608) 265-0031
SMPH - Population Health Sciences SMPH Shared Services IT (608) 264-4357 (Option 5)
SMPH - Psychiatry/WISPIC Supported by Psychiatry Help Desk (608) 262-7622
SMPH - Radiology Internally supported (608) 265-9572
SMPH - Shared Services IT: Administration/Neuroscience/CRB Supported by Shared Services IT (608) 264-4357 (Option 5)
SMPH - Surgery Internally supported (608) 265-5656
SMPH - Urology Internally supported (608) 265-0031
Student Housing Departmental Support (608) 265-6900
University Health Services (UHS) Departmental Support (608) 265-6900
University Housing Departmental Support (Housing employees) (608) 265-6900
UW E-Business Consortium (UW-EBC) Departmental Support (608) 265-6900
UW Health Help Desk UW Health (608) 265-7777
UW Hospital Help Desk UW Health (608) 265-7777
UW Medical Foundation Help Desk UWMF Help Desk (608) 829-5474
UW Shared Services UW System Service Operations (608) 262-0600
Vice Chancellor for Finance and Administration (VCFA) Departmental Support (608) 265-6900
Waisman Center Waisman Center Help Desk (608) 890-1000
Wisconsin Center for Education Research (WCER) WCER Technical Services (608) 263-4333
Wisconsin Energy Institute (WEI) WEI Technical Services  (608) 890-2042
Wisconsin Institute for Discovery (WID) Internally supported (608) 316-4911
Wisconsin National Primate Research Center (WNPRC) Information Technology and Systems Services (608) 263-3509
Wisconsin State Laboratory of Hygiene (WSLH) Allen Benson  (608) 221-6269  
Wisconsin Union Departmental Support (608) 265-6900
Wisconsin Union IT Support Internally supported

See Also:

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Owner:Help Desk KB Team .Group:DoIT Help Desk
Created:2000-10-08 19:00 CDTUpdated:2023-06-01 14:01 CDT
Sites:DoIT Departmental Support, DoIT Help Desk, DoIT Help Desk Level 2 KCS, General Library System, Systems & Network Control Center
Feedback:  15   1