Learn@UW/D2L - Problem Copying, Exporting, or Importing Course Files
Sometimes course files fail to copy when using Copy Components, Export Components, Import Components, or Bulk Course Export.
The cause of the problem is usually one of the following:
- The inherent limit of 256 characters in the course path of any file is exceeded. Nested folders with long names can result in overall path names that are too long.
- One or more file or folder names contain invalid characters.
To troubleshoot, it may be necessary to compare the files in the source course and the target course to identify the file where the process became blocked. Rename files and/or folders in the source course and attempt to copy the remaining files again.
As a best practice, file and folder names should be kept short and not include special characters that can be a problem. Refer to Learn@UW - Special Characters in File and Folder Names.