Microsoft 365 - Server and Account Configuration Settings
Best Effort Support Only |
This document contains instructions on using a non-Microsoft email client, such as Apple Mail/Calendar or Thunderbird. Microsoft does not recommend these clients for use with Office 365, and there are often significant limitations in client functionality as a result. Because of this, the DoIT Help Desk is only able to offer best effort support for these clients, and certain issues may require the use of a Microsoft client in order to be resolved. For more information on Office 365 client support, please see: Office 365 - Which clients/protocols will be supported?. |
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Important:
Only use this document if the client you are attempting to configure is not listed within: Microsoft 365 - Setup/configure Outlook on mobile device or desktop computer.
For the best experience/support, we recommend that you connect to your Office 365 account using Outlook on the web via a browser, or Outlook client for desktop/iOS/Android.
Mobile devices, when configured for your Office 365 account via Exchange/ActiveSync protocol can be remotely wiped. After reading the information within the remote wipe document, if you have decided that you do not want to configure your device using Exchange/Active Sync protocol, you do have the option to connect via IMAP. If connected via IMAP, you will only have access to your email.
Exchange/Active Sync Configuration Parameters
- Email Address
- netid@wisc.edu or first.lastname@wisc.edu or name@domain.wisc.edu
- Password
- NetID password
- User Name
- netid@wisc.edu
- Domain
- wisc.edu
- Incoming Server
- outlook.office365.com *
- Security Type
- TLS or STARTTLS or TLS (STARTTLS)
- Outgoing Server
- smtp.office365.com *
- Email Address
- name@domain.wisc.edu or name_domain@wisc.edu
- Password
- Service Account password
- User Name
- name_domain@wisc.edu
- Domain
- wisc.edu
- Incoming Server
- outlook.office365.com *
- Security Type
- TLS or STARTTLS or TLS (STARTTLS)
- Outgoing Server
- smtp.office365.com *
IMAP4/POP3/SMTP Configuration Parameters
By default, the POP protocol is disabled on all Office 365 accounts - see Microsoft 365 - Which clients/protocols will be supported? for further details.
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Server Name |
Port |
Encryption Method |
|
IMAP4 |
outlook.office365.com |
993 |
SSL |
|
POP3 |
outlook.office365.com |
995 |
SSL |
|
SMTP |
smtp.office365.com |
587 |
TLS/StartTLS |