UW-Madison Zoom - Account Status and Linking

UW-Madison Zoom Service Status

Use the following steps to view current state of your UW-Madison Zoom affiliation and eligibility.

1. Log into Wisc Account Administration site.
2. Expand the Account Administration section.
3. Click Service Status.
4. If your account is currently active, you will see a Zoom section and its current eligibility.

UW-Madison Zoom Account Status

Use the following steps to view current UW-Madison Zoom status.

1. Log into Wisc Account Administration site.
2. Expand the Zoom section.
3. Click Status.
4. Depending on the current state of your account, you may see any of the following:

   Account ID	Unique account identifier.
   Status	Set to 'Active', 'Pending' or 'Eligible'.
   Type	Set to 'Licensed' or 'Basic'. Learn more.
   Created At	Date/time the account was activated within UW-Madison Zoom.
   Email	Email address of the account - always in netid@wisc.edu format.
   First Name	First name of account.
   Last Name	Last name of account.
   Groups(s)	Set to 'Standard', 'Secure', or 'Extension'. Learn more.
   Role	Shows Zoom role - generally 'Member'.
   PMI	Unique Personal Meeting ID. Your PMI is assigned to you automatically as a permanent personal meeting room. Learn more.
   Personal Meeting URL	Your personal link is your personal URL that is associated with your personal meeting room. Learn more.
   Use PMI	Set to 'Yes' or 'No'. Learn more.
   Feature	Add-on(s) which are assigned to the account. Learn more.

UW-Madison Zoom Service Account Linking

Important:

• This information will only be available for Office 365 Service Accounts which are active for UW-Madison Zoom.
• If you need to be linked or unlinked to/from a Zoom service account, please contact the authorized or domain administrator(s) of the service account. You can reach out to the DoIT Help Desk who will then be able to direct you to one of these administrators.

Use the following steps to view which accounts are currently linked to a service account within UW-Madison Zoom.

1. Log into Wisc Account Administration site.
2. Search for the service account.
3. Expand the Zoom section.
4. Click the Linked Accounts tab.
   • The NetID(s) listed will be able to access and use the service account within UW-Madison Zoom.
5. Enter NetID(s) in the Add Linked NetID field and click on Add to give individuals access to Zoom using the service account.
   • Note: After linking a NetID, the process may take approximately 30 minutes to process and give the individual the option to log in to Zoom using the service account.

See Also:

• UW-Madison Zoom - Getting started
• UW-Madison Zoom - Service Account Request