EMS Client for Mac

How to use the EMS Client on a Macintosh.

The EMS Client is a Windows only application. If you are using a Macintosh computer, you have a couple options:

  • Use the Campus Remote Desktop Service (RDS)
  • Install Boot Camp and dual boot between Windows and Mac
  • Install a Virtual Machine running windows (under Parallels)

The simplest will probably using the campus Windows Access Facility.  This document is for this method. The other methods, see your department support person.

Get Access to The Remote Desktop Service

First step is to contact the campus Helpdesk (DoIT) and request that your campus netid be granted access to the Remote Desktop Service. It may take a couple days before access gets granted.

Install the Macintosh Windows Remote Desktop

Next, you will need to install the Windows Remote Desktop Client on your Macintosh. Follow the instructions on this KB article:

Using EMS on the RDS

Launch the Windows Remote Desktop client, and connect to:


When prompted for a login, enter your campus NetID and password.

Select EMS icon.  The first time you launch EMS, it is going to ask you for AppfacadeURL. Enter the following information:

AppFacadeURL: https://{ems url}/WebDeploy

Example Screen Shot:

When prompted, sign in with the EMS Credentials you were provided:

EMS Login

Next, Open up the Settings -> Preferences Menu

On this screen, you need to:

  • Uncheck "Use Global Email Settings"
  • Under the SMTP Email section:
    • Change Mode to "Authenticated (Specific)"
    • Fill in Server with "smtp.office365.com"
    • Enter User Name with your netid with @wisc.edu after. Example: If your netid is bbadger, then enter bbadger@wisc.edu
    • Enter your netid password for Password

Example settings:

And Click OK

Now exit the EMS Program. There is a bug where it won't take the preferences until you restart the application, so sending any email confirmations won't work until the next time you start the EMS application.

When you are done using EMS, close the EMS application.

Keywords:ems client calendar room schedule   Doc ID:107181
Owner:Blair F.Group:DoIT Departmental Support
Created:2020-11-16 10:59 CDTUpdated:2021-12-28 09:55 CDT
Sites:DoIT Departmental Support, DoIT Help Desk
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