UW-Madison Box - Manage Account Storage Usage

This document provides recommendations on how to manage your account's storage usage.

Topics


Manage Storage

    1. Check account storage usage

    2. Delete unwanted folders/files

    Before deleting folders/files, please keep the following in mind:

        • Review the University Record Retention Policy to ensure you comply with the university’s legal and compliance record keeping requirements.
        • Make sure there are no resources referencing or pointing to the folders/files you are going to delete (ex: shared links published on a website).
        • Links to deleted folders will break access and will no longer be accessible.

      Below are tips on how to decide which folders/files to delete:

      Important Note for Accounts with Full Storage Usage

      If your UW-Madison Box account's storage usage is full and you do not delete files/folders, you will not be able to create or upload new folders/files.

      You will continue to have access to shared folders/files.

      Known Issue

      If you notice your account’s storage usage or folder size is not changing after deleting folders/files you are probably encountering a known issue with Box storage reporting. Box is aware of a bug that is causing account storage usage or file counts to display the wrong size. No data is lost due to this bug.

      Request a Consultation

      If you need help or have questions about your UW-Madison Box account’s storage usage, you can request a consultation.




      Keywords:50 GB, storage cap, Box, UW-Madison Box, full, almost full, email notification, known issue, data retention, manage, evaluation, project directory, unlimited, less than 10 GB, known issue, delete, folders, files, space, evaluation, departmental storage, quota notification, policy   Doc ID:102779
      Owner:Admin B.Group:Box
      Created:2020-06-03 14:49 CSTUpdated:2022-12-01 12:00 CST
      Sites:Box, DoIT Help Desk
      Feedback:  6   2